Hotel Policy

Every house has its rule, let alone hotel

WHAT YOU NEED TO KNOW


1) Check in time: 14:00 pm until 00:00 midnight only

2) Check out time: 12:00 noon

3) Extra mattress @ RM20 and Extra bed @ RM30 per set.

4) Breakfast:

• Price is not including breakfast, lunch and dinner

• Additional charge of RM15.00 per person for breakfast upon request at the front desk counter.

5) BBQ Charge:

• RM35.00 for adult and RM25.00 for child.

• Guest is not allowed to do BBQ activities, it will be serve by resort (Minimum order for 20 pax)

6) Cancellation Policy

• Free Cancellation (Full Refund): 7 days BEFORE check-in date.

• First Night Penalty: 'No Show' or cancellation made within 7 days BEFORE check-in date.

*All cancellation & refund is subject to a processing fee of MYR 10 + 5% Payment Gateway Charges.